Tuva Trilogy
SKU: RF190601
This 3-piece set will be the perfect personalized decor for your rooms. One of the pieces is a wall clock and the other two are mood boards to that you can attach anything personal to you. It comes with 5 latches included. Trilogy is made of high-quality wood, rope, and felt materials. The wall fixings are included in the package. It is delivered fully assembled.
If you are not completely satisfied with your order please contact us immediately by sending an email to info@deadsea.shop to explain the reason of returning the goods. You will be contacted within 24 hours (on business days, Monday through Friday, excluding holidays).
If you should need to return an item, you may return goods directly to us within 14 days of receipt for a full refund or exchange, minus the shipping charges. Return packages must be postmarked no later than 14 days from date of original delivery.
Goods can be returned only after the customer support approval and may be accompanied with the original sales receipt, unopened, and in original individual package.
Returns
You can return goods using any postal service or courier service company. The customer is responsible for return shipping costs as well as items lost or damaged. We recommend that you insure your package and use a shipper that allows you to track your package. Claims for packages lost or damaged in transit must be made by the shipper. Please send us an email with conformation from your postal service.
Our address for returns: Sokolov 26/65, Beer Sheva, Israel 8430905
Once we receive the returned items in original condition, we will send you a conformation email and will refund a payment the same way you payed for your order. The returned parcel is usually processed within 1-3 days. Orders are processed and delivered Monday through Friday, excluding holidays.
Compensate shipping costs (if agreed with our customer service) fully or partially, we can only by providing a discount for your next order.
We will reimburse shipping costs if the product is defective or was sent by mistake
Delivery Information
We send parcels from a warehouse in Israel by the postal service - Israel ECO Post
Parcel tracking is available on the website of the postal service at the link - https://israelpost.co.il/en/itemtrace/
$10.00 - Tracked shipping cost (order under $50.00).
FREE - Tracked shipping (order $50.00 or more).
$25.00 - EMS
Usually dispatched within 24 hours.
Delivery Time
USA, Canada and rest of the world:EMS Shipping: 2-4 working days.
Standard post tracked shipping: 8-31 working days.
Standard post tracked shipping: 7-31 working days.